Help
Validity
  When do BestChoice EinkaufsGutschein gift certificates expire?
  What happens, if I do not finish my order after I have entered in my BestChoice EinkaufsGutschein code? Will my gift certificate be invalidated?
Redemption
  How does online redemption work?
  Is it possible to redeem only part of my BestChoice EinkaufsGutschein?
  Can I redeem my BestChoice EinkaufsGutschein credit for different gift certificates or do I have to order one 50 EUR gift certificate for a EUR 50 BestChoice EinkaufsGutschein?
  Is it possible to redeem more than one BestChoice EinkaufsGutschein at one time, for instance 5 BestChoice EinkaufsGutschein of EUR 40 each?
  What happens, if there is a remaining balance after redeeming numerous BestChoice EinkaufsGutschein?
  Is it possible to order gift certificates whose value, for instance EUR 60, is more than the value of the BestChoice EinkaufsGutschein of for instance EUR 50?
  Can I redeem the BestChoice EinkaufsGutschein gift vouchers directly in your partner shops or on your partner websites?
Shipment
  When will I receive the gift certificates I have redeemed my BestChoice EinkaufsGutschein for?
  What will the gift certificates that I will receive look like?
  What are the redemption terms of the gift certificates of the cadooz partners?

  Is it possible to return or exchange gift certificates?


When do BestChoice EinkaufsGutschein gift certificates expire?
In general BestChoice EinkaufsGutschein gift certificate never expire. There might be an exception. However, in that rare case you will see a clear expiry date.
What happens, if I do not finish my order after I have entered in my BestChoice EinkaufsGutschein code? Will my gift certificate be invalidated?
No. Your BestChoice EinkaufsGutschein will only be invalidated after you have completed your order. You will be shown the reduced value of your BestChoice EinkaufsGutschein then.

Otherwise your gift certifcate value remains. You can use the exact same BestChoice EinkaufsGutschein code at your next visit.

Please be careful to close the browser window afterwards, if your computer can be used by other persons (also for example internet cafe). You thus prevent others from redeeming your BestChoice EinkaufsGutschein.
How does online redemption work?
1. Enter the BestChoice EinkaufsGutschein-code number and click 'Check Code'. Then, we check your available value. Afterwards, you can enter other BestChoice EinkaufsGutschein-codes or click 'Proceed to shop' to start shopping.

2. Pick vouchers of your choice and put them into your basket. Our convenient branch finder helps you choose.

3. In the checkout area enter the delivery adress and if necessary, your contact information. Continue your order until you receive your order number. If the sum of your order is greater than the value of your BestChoice EinkaufsGutschein, you can pay the difference via credit card or bank transfer.

4. Depending on what coupons you have ordered, you receive them by mail or EMail and they can then be redeemed at the providers.
Is it possible to redeem only part of my BestChoice EinkaufsGutschein?
Yes. You can for example redeem your EUR 50 BestChoice EinkaufsGutschein for gift certificates for only EUR 30. With the same BestChoice EinkaufsGutschein code you can redeem the remaining EUR 20 at a later time.
Can I redeem my BestChoice EinkaufsGutschein credit for different gift certificates or do I have to order one EUR 50 gift certificate for a EUR 50 BestChoice EinkaufsGutschein?
BestChoice EinkaufsGutschein offers you the largest choice possible. You can spread your EUR 50 for example for 5 gift certificates of EUR 10 or order one gift certificate of EUR 50. As you like it.
Is it possible to redeem more than one BestChoice EinkaufsGutschein at one time, for instance 5 BestChoice EinkaufsGutschein of EUR 40 each?
Yes, that is possible. Just enter the first BestChoice EinkaufsGutschein code and then press the button "Redeem further Gift Certificates" and then enter the next BestChoice EinkaufsGutschein code. You can then order gift certificates for the total of all BestChoice EinkaufsGutschein entered.
What happens, if there is a remaining balance after redeeming numerous BestChoice EinkaufsGutschein?
If you have redeemed four BestChoice EinkaufsGutschein of EUR 50 each, but have only ordered gift certificates to the tune of EUR 180, there will be a remaining balance of EUR 20.

At the end of your order you will be shown which BestChoice EinkaufsGutschein code contains the remaining balance. Please note this BestChoice EinkaufsGutschein code, so that you can redeem that remaining value at a later visit.
Is it possible to order gift certificates whose value, for instance EUR 60, is more than the value of the BestChoice EinkaufsGutschein of for instance EUR 50?
Yes. In this case you can pay the difference by credit card after entering your address. We accept American Express, DinersClub, MasterCard and VISA.
Can I redeem the BestChoice EinkaufsGutschein gift vouchers directly in your partner shops or on your partner websites?
No, the BestChoice EinkaufsGutschein gift vouchers cannot be redeemed directly in our partner shops or on our partner websites. The BestChoice EinkaufsGutschein gift vouchers have to be redeemed with cadooz and exchanged for original vouchers.
When will I receive the gift certificates I have redeemed my BestChoice EinkaufsGutschein for?
If you have ordered paper gift certificates, you will receive them by mail within 5 to 20 business days.

If you have ordered online gift certificates (such as amazon) and paid for the whole purchase with your BestChoice EinkaufsGutschein balance, you will receive your gift certificates immediately after the completion of your order by email.
What will the gift certificates that I will receive look like?
You will receive our partners' original gift certificates
What are the redemption terms of the gift certificates of the cadooz partners?
The redemption terms vary from partner to partner. In general the gift certificates are redeemable for all products and are valid for at least one year. For further details please contact the partner merchants.
Is it possible to return or exchange gift certificates?
No, gift certificates cannot be returned or exchanged.